Terms of Use
1. ACCEPTANCE OF THIS AGREEMENT
These Terms of Use (the "Terms") apply to the website feedmybuddy.com and all related mobile site(s) and mobile app(s) provided by Feed My Buddy and JABO TECHNOLOGIES PRIVATE LIMITED ("we," "us," or "our"), any other websites or mobile apps that link to these Terms, and all other services relating to your use of those websites and apps, such as our customer care services (collectively, our "Platform"). These Terms are a binding contract between you and Feed My Buddy. This means that if you access or use our Platform, you acknowledge and agree that you (as well as any of your heirs or persons to whom you have assigned your legal rights) (collectively "you") are telling us that you have read, understand, and agree to be bound by these Terms and to comply with all applicable laws and regulations relating to your access and use of the Platform.
If you use the Platform on behalf of an entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms, your acceptance of the Terms will be deemed an acceptance by that entity or organization, and that references to "you" and "your" in these Terms (except for in this sentence) refer to that entity or organization.
You also agree to any additional terms applicable to specific services and/or features that are a part of, or may be from time to time, made a part of, the Platform (collectively, the "Additional Terms"). Subject to applicable law, the Additional Terms are a part of these Terms and are expressly incorporated herein by this reference. If you do not agree to these Terms, you may not use the Platform.
2. DESCRIPTION AND LIMITATIONS OF OUR PLATFORM; FOOD PROVIDERS AND DELIVERERS ARE INDEPENDENT
We provide a technology platform and associated support services that make it easier for you to search, select and order Catering for pick-up or delivery.
We are not a caterer, restaurant, or other food preparer (each a "Food Provider"). The Food Providers available through our Platform are independent of Feed My Buddy and are subject to laws, rules, regulation, and standards regarding their businesses and services.
We also are not a delivery service and instead rely upon the Food Providers and other providers of delivery services to deliver food ordered through our Platform (each a "Deliverer"). Those Deliverers are independent of Feed My Buddy and are subject to laws, rules, regulations and standards regarding their businesses and services. We do not verify, and are not responsible for, any Food Provider’s or Deliverer’s compliance with the laws, rules, regulations, and standards regarding their businesses and services. We do not assess or guarantee the quality or suitability of any Food Provider’s food, products, services, menus, descriptions or other disclosures or of any Deliverer’s services, and we are not responsible for any Food Provider’s or Deliverer’s acts or omissions. You understand and agree that Feed My Buddy is not liable for any losses, damages, liabilities, lawyers’ fees, or other expenses caused by the acts or omissions of a Food Catering Provider or Deliverer. That said, we strive to work with Food Providers and Deliverers that our customers value, so if you have any questions, comments, or concerns about a Catering Provider or Deliverer, we encourage you to email us at support@feedmybuddy.com
PAYMENTS
1. Payment Authorization:
You authorize us or our third party payment processor to charge all amounts owed for orders you place to the payment method you specify at the time of purchase. If you pay any amounts with a credit card, we or our payment processor may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has credit available for your intended purchase. We and our third party payment processor act as agents of the Food Provider in processing payments for purchases. Your obligation to the Food Provider for all amounts owed for your order will be deemed satisfied upon receipt by us or our payment processor of your payment amount (except for your obligations in the event of a chargeback or other payment reversal).
2. Cancellations:
No Shows. If you cancel your order, you may be charged some or all of the amount of the order, depending on the policy of the Food Provider. On behalf of your Food Provider, we also reserve the right to charge you (or cause our third party payment processor to charge you) the full amount of the order, if you, or the person you designate, is not at the delivery location you specify when the order is delivered or if you fail to pick up a "take-out" or "pick-up" order from a Food Provider.
3. Refunds:
Depending on the policy of the Food Provider (Caterer).
COMMUNICATIONS
You consent to accept and receive communications from us, including e-mail, calls, push notifications and text messages to the cellular telephone number you provide to us. These communications may be generated by automatic telephone dialing systems which may deliver prerecorded messages. Any text messages we send to you are subject to our SMS Terms & Conditions. You may opt-out of receiving certain communications by following the unsubscribe options we provide to you. You acknowledge that opting out of receiving communications may impact your use of the Platform.
User Content Representations:
You acknowledge and agree that all User Content that you Post is your responsibility. You represent that you have all required rights to Post or transmit such User Content without violation of any third-party rights. You understand that we do not control, and are not responsible for, User Content, and that by using the Platform, you may be exposed to User Content from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. Please also note that User Content may contain typographical errors or other errors. You agree that you will indemnify, defend, and hold harmless us for all claims resulting from User Content you Post. We reserve the right, at our own expense, to assume the exclusive Defense and control of such disputes, and in any event you will cooperate with us in asserting any available defences.
User Content Review and Use:
You acknowledge and agree that we and our designees may, at our discretion, pre-screen User Content before its appearance on the Platform. However, we do not assume any obligation to pre-screen User Content. You further acknowledge and agree that we reserve the right (but do not assume the obligation) in our sole discretion to reject, move, edit or remove any User Content for any reason, in our sole discretion. You acknowledge and agree that we do not verify, adopt, ratify, or sanction User Content, and you agree that you must evaluate and bear all risks associated with your use of and reliance on User Content. Ratings and Reviews. When you Post a rating or review about a Food Provider or Deliverer, you shall ensure that (i) your rating or review is based on your first-hand experience with the Food Provider or Deliverer within the thirty (30) days prior to your rating or review; (ii) you do not have a proprietary or other affiliation with the Food Provider, Deliverer, or any of their competitors; (iii) you do not draw any legal conclusions regarding the Food Provider’s or Deliverer’s products, services, or conduct; and (iv) your review complies with these Terms. We may remove any rating or review if we determine, in our sole discretion, that it violates these Terms or diminishes the integrity of the ratings and reviews.
Prohibited Uses:
Use of the Platform for any illegal purpose—or for any other purpose not expressly permitted in these Terms—is strictly prohibited. Without limitation, you will not use the Platform to:
- Post User Content that: (i) harasses, abuses, or threatens any other person, or that contains obscene content; (ii) is false, misleading, or inaccurate; (iii) degrades or discriminates against others on the basis of gender, race, class, ethnicity, national origin, religion, sexual preference, disability, or any other classification; (iv) is indecent, offensive, harassing, violent, hateful, inflammatory, unlawful, harmful, tortious, defamatory, libelous, or invasive of another’s privacy; (v) promotes sexually explicit or pornographic material, violence, or any illegal acts; (vi) infringes the legal rights of any person or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms; or (vii) gives the impression that it emanates from or is endorsed by us or any other person or entity, if this is not the case;
- Promote any commercial purpose, such as to benchmark or compile information for a product or service;
- Copy, download (other than through page caching for personal use, or as otherwise expressly permitted by these Terms), modify, distribute, post, transmit, display, perform, reproduce, broadcast, "mirror," duplicate, publish,republish, upload, license, reverse engineer, create derivative works from, or offer for sale any content or other information contained on or obtained from or through the Platform, by any means except as provided for in these Terms or with our prior written consent
PRIVACY
For information about how we collect, use, and share the data we collect from and about you, please see our Privacy Policy, which is incorporated by reference into these Terms.
Relationship Between
You and Us. No agency, partnership, joint venture, or employee-employer relationship is intended or created by these Terms. Put another way, Feed My Buddy is an independent contractor, and you agree that Feed My Buddy is not responsible for any information you convey, in any manner, and has no control over any actions you take or statements that you make.
Electronic Agreement:
You agree that these Terms, and any other agreements made by and between you and us, in electronic form are as legally binding as if made in physical written form.
No Agency Relationship
You agree that we are not responsible for any information you convey, in any manner, and that we have no control over any actions you take or statements you make. You agree that you and we are independent contractors, and that neither you nor we are in any way an agent for the other party.
Children
You may not use the Feed My Buddy website or our services if you are under eighteen years of age.
Disclaimer
Feed My Buddy AND THIS WEBSITE ARE PROVIDED BY JABO TECHNOLOGIES PRIVATE LIMITED ON AN "AS IS" BASIS. Feed My Buddy MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, SOFTWARE, OR PRODUCTS INCLUDED IN THIS WEBSITE OR CONVEYED IN Feed My Buddy. TO THE MAXIMUM EXTENT PERMISSIBLE, Feed My Buddy DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. Feed My Buddy WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR ITS SERVICES, OR FROM PRODUCTS OR SERVICES ACQUIRED THROUGH THIS SITE OR THROUGH ITS SERVICES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. Feed My Buddy WILL NOT BE LIABLE FOR ANY BODILY INJURY, ILLNESS, DEATH OR PROPERTY DAMAGE ARISING OUT OF OR RELATED TO THE PERFORMANCE OF ANY PARTY IN CONNECTION WITH ANY SERVICE ARRANGED BY Feed My Buddy.
Feed My Buddy disclaims any and all liability for the acts, omissions, and conduct of any users, third parties, third-party users, Feed My Buddy users, advertisers and sponsors on the website, in connection with the website or Feed My Buddy, or otherwise related to use of the website or Feed My Buddy. Feed My Buddy is not responsible for the products, services, actions, or failure to act of any third party. Without limiting the foregoing, you may report any believed misconduct to Feed My Buddy at support@feedmybuddy.com. Feed My Buddy may investigate and handle your claim, at our sole discretion.
Feed My Buddy reserves the right to limit purchases and purchase quantities. Pricing on this site is subject to change without notice.
CONTACT US
You may also contact us by mail at:
Flat No 302, SRK Construction,Surya Sai Residency, Police Colony, Kondapur,
Hyderabad, Telangana - 500084.